A top 10 list of opportunities would be nice but any ideas would be appreciated.

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3CLogic Contact Center User Interface with CRM Integration

Rockville, MD (PRWEB) January 31, 2012

3CLogic, the leader in cloud based contact centers hosted on Amazon Web Services (AWS), is proud to announce a four-point incentive program to encourage enterprise customers constrained by outdated call center technology to switch to a cloud based solution that fully integrates with their existing CRM systems. This four-point incentive promotion will be running throughout the months of February and March, ending on March 30th, 2012.

The incentives announced under the CRM Connector Package include:

1. Contact Center Integration with existing CRM systems: For a limited time, 3CLogic is offering qualified users of CRM systems such as Salesforce.com, Microsoft Dynamics, and Leads360 full assistance to integrate Computer Telephony Integration (CTI) controls within their CRM user interface. Users will spend little to no time adjusting to CTI controls embedded within homegrown or standard CRM systems as they continue to use the CRM interface they are most knowledgeable and comfortable with. The goal is to increase user productivity and make their workflow more efficient while decreasing any additional training or learning time.

2. Free CRM Integration: 3CLogic is offering new customers under this program free customization services and support for integrating their existing CRM software with 3CLogic’s Contact Center Software. This incentive will help customers migrate from outdated premised based call center technology to a cloud based contact center. Included with this offer are free customization, complete scalability and tailored flexibility to provide a comprehensive service to increase revenues and eliminate capital expenses.

3. Discounted Training: With the CRM Connector Package, customers will receive a 50% discount on user and administrative training throughout the promotional period. These are live training sessions conducted by certified 3CLogic representatives and support staff. Additionally, customers will have free access to e-training modules.

4. Fully Customizable Customer Information Management: The CRM Connecter Package makes administering customer information easy and effortless instead of a difficult process. With the CRM Connector Package, contact center managers will have the ability to migrate their representatives over to an easy to use interface where phone calls can be stopped, started, managed, and administered using CTI through a single window view. 3CLogic will perform all the customization required to do this.

“Our customers have told us that Contact Center integration with CRM systems is the most critical part in providing superb customer service and conducting effective marketing campaigns.” said Ramana Reddy, Director of Client Services at 3CLogic. He continued, “This promotion now allows us to offer new 3CLogic customers an opportunity they can’t pass up – a comprehensive CRM and CTI integration package at absolutely no cost to them while they migrate to a cloud based Contact Center”.

3CLogic provides a unique cloud based contact center platform built on its Virtual Telephony Applications Grid (V-TAG) architecture. Based on distributed computing, V-TAG achieves major performance and efficiency gains over traditional client-server approaches. Integrated with comprehensive analytics and reporting tools, 3CLogic lets contact centers analyze campaign and agent performance for greater efficiency gains and business productivity. 3CLogic delivers solutions that can seamlessly integrate with existing CRM programs, which allows customers to eliminate expensive up-front hardware and software costs and to quickly deploy and adopt on-demand software for customer interaction.

Pricing and Availability

The CRM Connector Package is available immediately by calling 1-800-350-8656 and talking to a CRM Integration Specialist. A detailed video demonstration of the contact center software can be viewed at http://www.3clogic.com/demos. Offer ends on March 30th, 2012.

About 3CLogic:

3CLogic, headquartered in Rockville, Md., is a leading provider of cloud based call center and social media applications for interactive e-commerce transactions. 3CLogic adds voice, chat and text capabilities to any e-commerce transaction on social media networks and combines them with a cloud based contact center solution. 3CLogic’s Inbound Cloud Call Center and Hosted Predictive Dialer, combined with cloud technologies, helps companies of all sizes increase sales and provide better customer service. For more information, please contact 3CLogic at 800-350-8656 or info(at)3clogic(dot)com. http://www.3clogic.com.

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San Jose, CA (PRWEB) January 23, 2012

Follow us on LinkedIn – Global insurance industry is principally dominated by industrialized countries, which account for a lion’s share in both life and non-life insurance sectors. The US, Japan, the UK, Germany and France represent leading markets for insurance worldwide. Highly developed Western European markets with their liberal taxation regimes, and opening up of East European markets, position Europe as the most prominent regional market for life insurance worldwide. While the mature markets of North America also play an important role in shaping industry fortunes, they are also fraught with sluggish growth opportunities, primarily on account of protracted weakness in long-term savings market and heightening competition from high-earnings oriented financial services. On the Japanese front, financial reforms underway are fortifying the country’s life insurance sector. Leading insurers will continue to expand operations in China and other developing Asian markets. Also poised to witness the strongest growth are private and public pension plans, given the growing base of aging population worldwide.

Internet is rapidly turning out to be a key platform for transacting business in the global insurance industry. Burgeoning usage of Internet has significantly reduced the gap between the insurance providers and the customers by offering a flexible and user-friendly interface. Internet provides a principal medium for companies to showcase their products and reach a large clientele rapidly, thereby helping boost opportunities in the global insurance industry. It also reduces administration and marketing costs of companies by eliminating the need to employ sales agents. On the flip side, the global insurance industry is expected to face a major shortage of qualified manpower, posing new challenges in recruitment and management of key insurance professionals in future. Shortage would be more prominent in higher management cadres, underwriting, and marketing functions. This coupled with growing demand is anticipated to drive the insurance companies to search for required talent outside the industry.

Life Insurance, the flagship product of the Insurance industry, is making a comeback to the fore, this time, equipped with innovative features, options and efficient processing methods to combat the low growth and fragmentation of revenues witnessed until recently. The transition has stirred up consolidation frenzy in the industry that is further pepping up the market offerings of life insurers. To fight off growing competition from other long term savings products, new sophisticated insurance products that offer much more than bare insurance cover are being offered by insurance providers. Competition has increased sharply with insurers trying to corner the market with their risk management & investment practices and financial engineering prowess.

The research report titled “Insurance Industry: A Global Outlook” announced by Global Industry Analysts, Inc., provides a collection of statistical anecdotes, market briefs, and concise summaries of research findings. The report offers a rudimentary overview of the industry, highlights latest trends and demand drivers, in addition to providing statistical insights. Regional markets briefly abstracted and covered include United States, Canada Europe (France, Germany, Italy, United Kingdom, Spain, and Russia among others), Asia Pacific (Japan, Australia, New Zealand, China, Hong Kong, India, Malaysia, Singapore, South Korea, Taiwan and Vietnam), Middle East, and Latin America (Argentina, Brazil, and Mexico). The report offers a compilation of recent mergers, acquisitions, and strategic corporate developments. Also included is an indexed, easy-to-refer, fact-finder directory listing the addresses, and contact details of companies worldwide.

For more details about this comprehensive industry report, please visit –

http://www.strategyr.com/Insurance_Industry_Market_Report.asp

About Global Industry Analysts, Inc.

Global Industry Analysts, Inc., (GIA) is a leading publisher of off-the-shelf market research. Founded in 1987, the company currently employs over 800 people worldwide. Annually, GIA publishes more than 1300 full-scale research reports and analyzes 40,000+ market and technology trends while monitoring more than 126,000 Companies worldwide. Serving over 9500 clients in 27 countries, GIA is recognized today, as one of the world’s largest and reputed market research firms.

Follow us on LinkedIn

Global Industry Analysts, Inc.

Telephone: 408-528-9966

Fax: 408-528-9977

Email: press(at)StrategyR(dot)com

Web Site: http://www.StrategyR.com/

###

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, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

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(PRWEB) January 20, 2012

Madwire Media has recently launched four newly designed BigCommerce templates. Madwire Media is the number one recommended design partner of BigCommerce, and there are many reasons Madwire Media enjoys designing on the BigCommerce templates.

Although Madwire Media is well versed in designing on all platforms, they love designing custom BigCommerce templates for several reasons; first, BigCommerce is extremely user-friendly. However, for a new company, a website can be a daunting task. While the BigCommerce platform is easy to use, some companies choose to hire a web design company to guide them through the process. This is why Barry Poovey of Slumber Kids http://www.slumberkids.com/ chose Madwire Media.

“We have been in business for over 30 years and added a website about 10 years ago,” said Barry. “This past year we added a shopping cart and started selling online. After reviewing this for about 8 months we decided to hire Madwire Media to re-design our site as well as market it with the hope of expanding our online sales nation-wide as well as continuing to drive our local traffic.”

Many companies already have websites on the BigCommerce platform, but want those websites to stand out and have that little something extra. Madwire Media recognizes the importance of listening to their clients and designing exactly what the client wants. Marty Haski of http://www.skysupplyusa.com/ chose Madwire Media because he knew that they could not only design the website he wanted, but that it would help increase his sales.

“Our experience with Madwire Media has been very positive,” said Marty. “Ever since our first conversation, the entire team at Madwire has been responsive, eager to please, and professional. Although our website redesign is still a work in progress, we are happy that Madwire will be with us each step of the way coordinating design, SEO and PPC. As a result of the redesign, we have definitely experienced a noticeable increase in conversions.”

Having a website on the BigCommerce platform enables users to easily integrate social media and social networking pages into their sites, which is another reason Madwire Media enjoys designing pages on the BigCommerce platform. This is part of the reason that http://inspiredworldapparel.com/ chose to have Madwire Media design their website on the BigCommerce platform.

“We couldn’t have such a great launch without our killer website designed by Madwire Media,” said Chuck of Inspired World Apparel. “Madwire Media also helped us with some of our graphics for our social media with our Facebook and Twitter pages, as well as our youtube channel and our blog. They helped us develop a killer affiliate program and are now helping out with a large portion of our marketing. With the help of Madwire Media, Inspired World Apparel is going to be big.”

Companies that are looking to get up and running quickly know that they can count on Madwire Media and BigCommerce to launch their websites in a timely manner while still managing to create a dynamic and effective website. Renan of http://lampsone.com/ is happy with the customer support he has received from BigCommerce and Madwire Media thus far, and can’t wait to see the results of his design and marketing with Madwire Media in the near future.

Madwire Media has enjoyed designing custom BigCommerce templates for over two years now, and they look forward to a long and mutually beneficial partnership. Visit their website at http://www.madwirewebdesign.com.

# # #

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Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

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